BlueDart Tracking API Integration and Documentation

hitesh rajori
3 min readMar 30, 2021

Everything About BlueDart Tracking API Integration and Documentation in Detail

What is Blue Dart?

BlueDart is a global carrier that began providing courier services to businesses in 1983 and has since expanded to become one of the top-tier e-commerce logistics service providers, across the world and within India. It is a favorite among ecommerce retailers because of its numerous available payment plans that encompass a variety of different services. These services include schedule and slot-based delivery, express and overnight delivery, alongside numerous specialty services like computerised notifications for proof of delivery, wallet options and online postpaid payment, heavyweight and bulk order shipping, and even weather resistant and shrink wrapped packaging. Serving over 35000 pin codes across India, Blue Dart is a favorite among online jewellery retailers as it is highly equipped to handle high value products.

BlueDart Tracking API Integration and Documentation

What are APIs

API, which stands for Application Programming Interface, is essentially a program that acts as a software intermediary. YouTube uses APIs to display their videos on 3rd party websites. Similarly, shipping partners make use of shipping APIs for a variety of functions that have to flow between the courier partner’s platform and eCommerce business platforms.

What are the Types of Blue Dart API Integration

The delivery functions of every ecommerce business are supported by shipping partners like Blue Dart. But Blue Dart gets its support through APIs. Through Blue Dart Courier API Integration, Tracking and Documentation, you can revolutionize your delivery mechanism and give your customers the most streamlined delivery services. Let’s take a look at the top APIs integrated with Blue Dart.

EDD API

Before a customer places an order, they always check the possible date of arrival for the item. Accuracy of this date can have a major impact on post-purchase experience and customer loyalty. This API uses the delivery pin code selected by the customer and existing data on deliveries to calculate and then display the EDD (estimated delivery date) alongside the product details.

Manifestation and AWB Generation API

Order manifestation consists of 4 major steps. First is creating the order on the shipping partners platform. Next is generation of the AWB (airway bill) followed by printing the shipping label, which contains all relevant order information. The final step, once the box is packed and ready for shipment, is to assign a delivery agent for pick-up. Each step in this process is carried out by Blue Dart using a number of shipping APIs.

Track Shipment API

Tracking orders is of the utmost importance, once the order has been picked up from its origin warehouse. Each order crosses a number of milestones when being delivered. Numerous difficulties can arise during transit, from vehicular problems to customs issues which may delay crossing of certain milestones. These Blue Dart APIs receive real-time tracking updates from shipping partners and thereafter convey those updates to customers via different modes of communication.

Cancelled Order API

Customers change their minds about orders frequently. Some may do it after receiving the item while others may do it while it’s en route. Either way, once an order has been cancelled, APIs immediately notify the shipping partner. Accordingly the order is picked up or re-routed and sent back to its origin warehouse for restocking quickly and with minimal complications.

Do You Need a Multi-Carrier Integration Platform?

Understanding how APIs integrate and function is a task left to technical professionals and experts. If your order volumes are high, you’re likely to be tied up with multiple carriers. In that case, maintaining all the different APIs with each of them is a separate task entirely, requiring in-house infrastructure to keep the courier API integration and tracking running smoothly when necessary. This is how multi-carrier integration platforms help. They take care of your tech and API-related logistics solutions. Some, like ClickPost, even simplify the process further by giving you a single API that handles multiple functions, like in the case of order manifestation. The need for a multi-carrier integration platform arises when you are looking to completely optimize your operations in a manner that promotes business.

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